Customer Insurance Advisor (Savings and Protection) M/F

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  4. Customer Insurance Advisor (Savings and Protection) M/F

Whether you become a Customer Advisor specializsing in Life Insurance or Protection products, joining our Customer Relations Centreer in Orléans means becoming part of a team that combines a positive atmosphere with high-quality work, all in service of our clients.

Missions:

  • Receive calls from our clients and distributors (phone, letters, emails) and support them through the various stages of their contract(s);
  • Support our distributors in the pre-sales and sales of life and protection insurance contracts;
  • Carry out customer service-related administrative tasks (database updates, document reprints, complaint entries, etc.);
  • Ensure follow-up of the customer relationship through outbound calls.

Atouts du poste

  • Une formation de 10 semaines à la prise de poste qui permet de devenir un expert des produits d’assurances et de la relation client ;
  • Un package de rémunération attractif et évolutif ;
  • Un parcours évolutif dans le poste ;
  • Un planning annuel connu à l’avance et seulement 1 samedi travaillé toutes les 4 semaines.

Career development

  • Opportunities for advancement within the company or with our distributors to positions such as Technical Support, Team Leader, or Customer Advisor in a bank branch.

Profiles sought

  • Strong interpersonal and writing skills, listening ability, and customer service mindset;
  • Curiosity, versatility, attention to detail, and energy;
  • Team spirit;
  • Empathy;
  • Comfort with digital tools.